1. What makes HII-K different from other protein powders?
HII-K is formulated as an all-in-one nutrition solution, combining protein, multivitamins, minerals, and digestive enzymes to support better digestion and absorption — not just protein intake.

2. Who is HII-K suitable for?
HII-K is suitable for:

  • Gym users

  • Busy professionals

  • Students

  • Anyone looking for convenient daily nutrition

3. Can I take HII-K if I don’t exercise?
Yes. HII-K supports daily nutrition and can be consumed even if you are not physically active.

4. Can HII-K help with weight management?
Protein can help increase satiety and support metabolism.
Results depend on your overall diet and lifestyle.

5. Will HII-K cause bloating?
Some protein powders may cause bloating due to poor digestion.
HII-K includes digestive enzymes (DigeZyme®) to support easier digestion and reduce discomfort.

6. Is it suitable for lactose-sensitive individuals?
HII-K combines whey protein with plant-based protein and digestive enzymes to improve tolerance.
For severe lactose intolerance, consult a professional before use.

7. How does HII-K taste?
HII-K focuses on natural flavor profiles such as black sesame, with less artificial sweetness compared to typical protein powders.

8. How should I take HII-K?
Mix one sachet with water or your preferred beverage.
You can take it in the morning, after workouts, or as a convenient meal option.

9. How many servings should I take daily?
Typically 1–2 servings per day depending on your nutritional needs.

10. Is HII-K safe for daily consumption?
Yes, it is designed to be consumed daily as part of a balanced diet.

11. Will I see results immediately?
No supplement works instantly.
Consistent use with a balanced lifestyle is key.

12. What if it doesn’t suit me?
Everyone’s body is different.
We recommend starting with one sachet to test your tolerance.

13. What payment methods do you accept?
We accept major payment methods including credit/debit cards and selected online payment options

14. Can I place an order without an account?
Yes, guest checkout is available for a faster purchasing experience.

15. How do I know if my order is confirmed?
You will receive an order confirmation email once your purchase is successful.

16. Can I change or cancel my order?
Orders can only be modified or cancelled within a limited time after placing them.
Please contact us as soon as possible for assistance.

17. Is my payment information secure?
Yes, all transactions are processed through secure payment gateways to ensure your information is protected.

18. How long does delivery take?
Orders are typically processed within 1–2 working days.
Delivery time varies depending on your location.

19. Do you ship internationally?
Yes, currently we can ship to selected countries such as sg. Shipping availability will be shown at checkout.

20. How can I track my order?
Tracking details will be provided once your order has been shipped.

21. What if I receive a damaged or incorrect item?
Please contact us within a specified timeframe after receiving your order, and we will assist you.

22. Can I return or exchange my order?
Returns or exchanges are only accepted for damaged or incorrect items.

23. Will I get a refund?
Refunds are processed based on eligibility after review.
Please contact our support team for assistance.